Services / 02

Regulatory & Quality

Building confidence in every submission. We establish quality systems, define regulatory strategy and compile the objective evidence needed for market approval — and for keeping products compliant afterwards.

Who this is for

Organisations we support.

  • Companies determining whether their software qualifies as a medical device, and at what class.
  • Teams establishing a quality management system for the first time.
  • Manufacturers preparing UK or EU submissions for software-based products.
  • Organisations with products on the market that need their post-market obligations to work in practice.
Problems we solve

What typically goes wrong.

  • Uncertainty over qualification and classification, leading to the wrong regulatory route.
  • A quality system written to pass audit but unusable by the engineering team.
  • Design controls that exist as documents rather than as how the product is actually developed.
  • Risk management treated as a one-off deliverable instead of a live file.
  • Technical Documentation assembled late, with gaps that only surface under review.
What we do

The work we perform.

Qualification & classification

Determining device status, classification and the applicable regulatory requirements.

Regulatory strategy

Defining the pathway, target markets, evidence requirements and sequencing.

ISO 13485 QMS

Quality systems built to work in practice for software teams, not just on paper.

Design controls

Design and development controls integrated with how your engineers actually work.

ISO 14971 risk management

Hazard identification through to a maintained Risk Management File.

Technical Documentation

Compiling and strengthening the full body of evidence required for submission.

UK MHRA

Registration and UK market access, including UKCA and approved-body engagement.

EU MDR / IVDR

EU submissions and notified-body support, where applicable to your product.

FDA support

Advisory support for US-bound programmes, working with your US regulatory counsel where required.

Post-market compliance

Vigilance, post-market surveillance, software change control and CAPA.

Deliverables

What you might receive.

Scope is agreed per engagement — the outputs below are typical examples.

Qualification and classification rationale
Regulatory strategy document and route-to-market plan
ISO 13485 quality manual, procedures and templates
Design control procedures and Design History File structure
Risk Management Plan, hazard analysis and Risk Management File
Technical Documentation compiled to MDR / UKCA structure
Registration submissions and regulator correspondence support
Post-market surveillance plan and CAPA process
Why integration matters

Regulatory strategy written without engineering input tends to describe a product nobody is building. Our regulatory specialists sit with the engineers, so classification, risk controls and documentation reflect the real architecture — and the evidence exists because the work was done that way.

Preparing for submission?

We'll help you understand what's required, what you already have and what's missing.