Privacy Policy.

1. Who we are

MediLife Digital Health is part of MediLife Ltd. MediLife Ltd is the data controller for the personal data described in this notice.

Email: info@medilife.net. Address: MediLife Ltd, 167–169 Great Portland Street, London, W1W 5PF, United Kingdom.

This notice is aimed at visitors to this website, enquiry and lead contacts, and representatives of business customers and suppliers. This website does not collect clinical or patient data, so this notice does not cover that separate category of information.

2. What data we collect

When you use this website or contact us — for example via the contact form or a white paper request — we may collect:

• Identity data: name, job title, organisation name.
• Contact data: work email address.
• Enquiry data: information you include in messages or form fields, including details about your organisation, your role, and the services or content you're interested in.
• Usage and technical data: IP address, browser type and version, device information, pages visited, referral source, and interactions with our website.
• Marketing preference data: your preferences regarding receiving communications from us.

3. How we use your data and legal bases

To respond to enquiries and provide information or documents you request (such as a white paper) via our website or contact forms. Legal basis: performance of a contract, or steps taken at your request before entering into a contract, and our legitimate interests in operating and developing our services.

To manage our relationship with you or your organisation, including proposals, meetings, and ongoing communications. Legal basis: performance of a contract with your organisation and our legitimate interests in managing customer and supplier relationships.

To send communications about MediLife Digital Health's services that may be relevant to you in your professional role. Legal basis: our legitimate interests in promoting and growing our business, where we are contacting you in your business capacity and you have not opted out. You can opt out at any time by contacting us at info@medilife.net.

To maintain, secure, and improve our website and understand how it is used. Legal basis: our legitimate interests in running an effective, secure website and understanding visitor behaviour.

4. Cookies and similar technologies

This website may use cookies and similar technologies to remember your preferences and understand how visitors use the site. Where required by law, we will obtain your consent before placing non-essential cookies.

5. Who we share your data with

For the purposes set out above, we may share your personal data with:

• IT, hosting, analytics, email, and customer relationship management service providers who process data on our behalf.
• Professional advisers such as legal and accounting advisers, where necessary.
• Other parts of the MediLife group, where relevant to managing our relationship with you or your organisation.
• Regulators, law enforcement, or other authorities where we are required by law to do so.

6. International transfers

If we transfer your personal data outside the UK — for example, because a service provider's systems are based in another country — we will ensure appropriate safeguards are in place, such as adequacy regulations or standard contractual clauses approved for use under UK data protection law.

7. How long we keep your data

We keep personal data for no longer than necessary for the purposes described in this notice. Enquiry and lead data submitted via this website — including contact form and white paper requests — is retained for up to 2 years from our last interaction with you, unless a longer period is required by law or necessary for the establishment, exercise, or defence of legal claims.

8. Your rights

Under UK data protection law, you have the following rights in relation to your personal data, subject to certain conditions:

• Right of access: to request a copy of the personal data we hold about you.
• Right to rectification: to have inaccurate or incomplete data corrected.
• Right to erasure: to request that we delete your data in certain circumstances.
• Right to restriction: to request that we limit how we use your data in certain circumstances.
• Right to object: to object to our use of your data where we rely on legitimate interests, including direct marketing.
• Right to data portability: to request that we provide certain data to you or another controller in a structured, commonly used, machine-readable format.

9. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include access controls, secure systems, and staff training on data protection and confidentiality.

10. Changes to this notice

We may update this privacy notice from time to time. Any changes will be posted on this page with an updated "Last updated" date.

Contact and complaints

You can exercise your rights, or ask any question about this notice, by contacting us at info@medilife.net. We may need to verify your identity before we act on your request.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you are unhappy with how we use your personal data. Further information is available at www.ico.org.uk.